We are very proud to announce that we have won ‘Online Business of the Year’ at the prestigious 2025 Pet Industry Federation (PIF) Awards, recognised for our new website and strong online growth over the past 12 months.
The Pet Industry Federation (PIF) was formed in the late 1940s and hosts annual awards celebrating success across pet retailers, wholesalers and manufacturers. In 2023, both PIF and Dorwest Herbs celebrated their 75th anniversaries.
Last week’s 2025 PIF Awards ceremony in Stoke-on-Trent announced winners across 27 categories. Over 300 industry professionals attended to celebrate excellence “from dedicated groomers and innovative retailers to leading manufacturers and essential suppliers”. We were awarded ‘Online Business of the Year’ and praised for our recent rebrand and new website. For the full list of 2025 winners, please see PIF Awards winners.

In the first year since launching our new website, we delivered outstanding online growth, with the website praised for its customer-journey focus and in-depth product content.
Managing Director Jo Boughton-White says: “We’re so incredibly proud to have won this award. Our team are always so customer-focused and our authenticity shines through our digital experience and marketing. We’re delighted to be recognised among pet industry names and to continue to make a difference to pets’ lives.”

The PIF Awards are among the most coveted in the pet industry, with winners this year receiving sustainable wooden trophies. Nigel Baker, CEO of the Pet Industry Federation, comments: “The PIF Awards just get bigger and better each year; the standard and volume of entries this year was phenomenal… we can see how much winning a PIF Award means to businesses in the pet industry.”
For more information, visit www.dorwest.com, call the friendly, expert team on 01308 897272, or email info@dorwest.com.
